Contact
Contact support
Email support@animatedemotemaker.com. A person reads every message, usually within one business day (UTC+8).
What to include
So we can help on the first reply
- A generation problem: the email you sign in with and the character’s name. Failed generations already refund themselves; tell us if credits didn’t come back.
- A refund: the order date and amount (see the refund policy for what’s covered).
- Deleting your data: you can delete any character yourself in My characters; for your whole account, email us from the account’s address.
- A takedown: follow the DMCA page; include the public page link if there is one.
- A wrong platform limit: send the official link. We update the table and the checks.